Client Feedback We are humbled by this feedback and honored to share it with you. As you'll see, we take client confidentiality so much to heart that we refrain from publishing individual client and organization names. Rest assured that we will treat your information with the same level of care.
"I have retained Kelly as my executive coach on multiple occasions. Her team makes it easy for a busy executive to work with her by providing flexible ways to engage, and by keeping the focus on practical and actionable progress on the road to desired outcomes. She has helped me move forward with much more intentionality and confidence. I've also preferred working with Kelly over other coaches because of her laser sharp questions and ability to lead from behind. I've never had a session that didn't result in a valuable 'a-ha' moment and clear vision for next steps. Kelly brings a very calm and attentive presence to each session, and consistently provides insightful resources to support your growth. I'll add that as a person of color, I've valued Kelly's respectful and inclusive stance. Her empathy and openness to go on the learning journey with her clients makes this work a true partnership." Head of Diversity & Inclusion, Medical Research Institute
"I have hired Kelly many times over the past decade to work with leaders and teams in my organization. Kelly's real-world leadership experience, strategic approach and coaching savvy make her exceptionally talented. She helps people fulfill their development goals and do their best work. Coach Kelly and her team provide the highest level of professionalism, integrity, and client service, and always deliver. I couldn't recommend them more highly." Director, Learning & Development, Global Foundation
"We have worked with Kelly in various capacities since 2002. In 2008 I engaged her as our Executive Leadership Coach to partner with me in my role as CEO to support my own continued development while working with and through me to develop my Leadership Team and further improve our organization-wide effectiveness. Kelly has played a key role in my continued development as I have scaled to lead an organization that has more than tripled in size, in addition to helping me to continually raise the bar to assess and develop my executive team, and through them, our organization. Despite the inevitable business cycles, we are on track to close on our biggest year, yet, including the largest profit sharing pool we have ever been in a position to share with our employees company-wide. Although we are not yet ready for a formal CEO transition, I know she has helped other companies in this capacity, and I would not hesitate to engage her when the time is right and I highly recommend her." CEO, Family-Owned International Manufacturing Company
"You have a gift for putting things into words that speak to both people's hearts and minds. To me you are that 'level 5 leader' Jim Collins speaks about in 'Good to Great' -- so humble and focused on serving others, yet so determined to perform at the highest levels. Thank you for challenging me to be better and to do better." SVP, International Coffee Retailer
"Coach Kelly is a pro, and she is gifted at delivering a tough messge in a compassionate way that people can actually hear. "
CAO, National Contracting Firm
"I have worked closely with Kelly over the past year as a candidate in a lengthy and complex CEO succession process. While I had worked with and provided feedback to coaches for others, this was my first personal experience with an executive coach on a personal level. I expected that a coach of Kelly's caliber would posses a strong knowledge base, and be very literate and current with respect to leadership and behavioral competencies, and I was not disappointed. Kelly was able to provide me with relevant resources in terms that a business person would find both topical and readable. I was somewhat surprised by the depth of concern and empathy that Kelly is able to bring to the succession process. She is both very likeable and personable, and manages to connect well with all of the necessary stakeholders in the process. She was well thought of by each of the key parties involved, even the difficult ones. I very much respected her ability to connect with and interpret the point of view of the board, the CEO, and the candidates. Kelly is particularly skilled at drawing out the opinions, motivations, and views of parties she represents. She imparts information that allows her client to figure out problems, and the possible solutions without being preachy or opaque. Her style is a very good combination of subtle and direct. I can honestly say that working with Kelly was extremely positive, and I would be happy to serve as a reference."
CRO, Financial Services Organization
"Kelly's most outstanding qualities of active listening and collaboration helped drive our Board to consensus on several occasions when we seemed to be at an impasse. In addition, her commitment to excellence is obvious in the amount of hours she spends exploring the foundation of an issue, thinking about solutions, and creating a positive, team-oriented and results-driven approach. Kelly would be an asset to any team, and she is also a fantastic person." Principal, Communications Firm
"Kelly has personally coached over 135 of our demographically and functionally diverse high potential and senior leaders from over 12 countries. She has also coached 12 geographically diverse peer learning groups since we added this component to our program in 2014. Kelly's coaching has continued to receive high ratings, and leaders have regularly returned to her as they have rotated to new challenges, business units and/or geographies after participating in our programs. Kelly has also been an active and valued contributor to our program reviews as we refine our program content and delivery strategies each year. I highly recommend Kelly as a strategic thought partner, trusted advisor, and executive leadership coach." Executive Development Principal, Global Leader Development, Global Internet Retail Company
"Words cannot express the impact you have had on my life. Your support, candor, encouragement and ability to help me see myself for who I am and what I can become has forever changed me. I have become a better person and leader because of you. I will forever be grateful." Division Vice President, Global Retailer
"I can confidently advocate that, as a coach and facilitator, Kelly will carefully and encouragingly guide one down a path of self-discovery and enlightenment. As an individual, she is absolutely above reproach. Kelly is intelligent, insightful, kind, supportive, motivational, respectful and honorable. Her ability to work with diverse personalities with patience and consideration is key to her success. It is through her interactions with my executive team that we have realized great advancements in productivity, innovation, and accountability." CEO, International Manufacturing Company
"Kelly is an excellent listener, facilitator, and strategist. She is one of the most well-rounded management professionals I've ever worked with. I would provide a personal reference for Kelly at any time." Managing Partner, International Management Consulting Firm
"You'll never know how scared (petrified really) I was to embark on this journey. You put me at ease, you were candid, you were kind, and your ability to inspire trust is the thing I am most grateful for. Thank you, thank you." Consultant, Leading International Consulting Firm
"Kelly has all the qualities I admire in a coach -- integrity, intelligence, commitment and a passion for her profession. She has a very attentive and engaging coaching style, which puts you at ease immediately. She works hard at building partnerships. She focuses on your agenda, not hers. Most importantly, I admire Kelly's insights. She always seems to ask just the right question, at the right time. I highly recommend her as a business partner and coach." Owner, Executive & Leadership Coaching Firm "Kelly has provided valuable insight and coaching to both individuals and teams within our company. She has been incredibly valuable in helping create high performing teams using a variety of tools and techniques. I highly recommend Kelly and her breadth of expertise and keen sense of service to anyone seeking to build high performing teams." President, Transportation Engineering Firm
"Kelly is a consummate professional who possesses a keen mind and warm heart. She's a terrific coach who has assisted me personally during challenging times. She's also a great colleague. I've had the luxury of her help as a facilitator and coach on key projects for Microsoft. Kelly consistently gets rave reviews from our clients." Owner, Consulting & Training Company
"This experience with you has been much more constructive than I ever would have expected. As I've grown through my career this type of dialogue never occurred, which is so incredibly valuable. Thank you!" General Manager, Fortune 100 Retail Business "I have truly enjoyed working with you, and learning from you [...] I'm not sure even you understand the positive impact you have had on this company and its employees." Director of Operations, National Government IT Contractor
"I worked collaboratively with Kelly during her term as President of NW Next in 2009. Kelly demonstrated excellent leadership and organizational skills during her term. She communicated clearly, was deliberate in her goals, and kept the board on focus for a successful result while being respectful of individual stakeholders. Based on my work with Kelly, I would recommend her skills and services to anyone." Shareholder, CPA & Consulting Firm "I'll be honest and say that I was skeptical about the value of coaching. However, I gained so much value from my time with Coach Kelly. My sessions allowed me to focus on the true issues I was facing instead of all of the 'noise' that accompanies everyday life. I think that having a neutral party listen to my ideas, frustrations and challenges allowed me to see my situation from an entirely new perspective." Sr. Marketing Manager, International Medical Device Company
"You brought a calming effect to our company with the professionalism of a seasoned executive. The dynamics of our people can certainly run most folks ragged, and I know you were run ragged more than not, but very few could see that as you held up strong and persevered through the stormy waters until the waters were calmed by your presence [...] thank you again for doing such a great job." Founder & CEO, National IT Consulting Firm "Kelly is a great coach and I really enjoyed working with her. She is very thoughtful and brings great presence to her work. Kelly has a great ability to lead from behind and challenge when appropriate. Additionally, she is very warm and personable. Thanks for everything Kelly!" Director, International Consulting Firm
"After meeting with you, I feel like someone turned a switch on inside me. I feel like I am really ready to start taking my career to another level." Executive Team Member, Medical Imaging Firm
"I can't say enough how much you have helped in the last few months. [We are] an entirely different company. Not without challenges that we still have to overcome, but I am now confident that we have the foundation we need, and that we have a plan, a structure and a common understanding of where we want to go and how we want to get there. Thank you." Founder & President, Digital Media Firm
"Kelly has a gift for both right-and left-brained thinking. When I worked with her at the national IT consulting firm, she was doing an incredible job of guiding an energetic (some would say chaotic) young business into its more mature phase. To do this, she introduced organizational processes and architecture that is helping to make the company successful to this day. Kelly also did me the huge favor of speaking to my graduate class at Seattle University about her experiences in the business world. She received rave reviews from students for her approachability and obvious talent. I recommend Kelly without reservation as a coach." Principal, National Curriculum Design, Presentation and Training Firm "I hired Coach Kelly to manage some challenges on my team and was extremely impressed with the level of dedication and professionalism she applied to the project and to the team. Kelly has also provided one-on-one coaching to a couple of team members. Most importantly, we saw both immediate and long-term results. On behalf of my entire team, I highly recommend Coach Kelly." Global Marketing Director, International Medical Device Company "Kelly is a consummate professional -- thorough, disciplined and courageous. She leads by example, sets the highest standards for herself and those around her, and is a true team player. I whole heartedly recommend her." Executive Team Member, National IT Consulting Firm
"The growth I attained from three coaching sessions far exceeded what I expected. I always left our sessions with actionable strategies and self-directed homework. Kelly suggested excellent resources that helped me put many personal and professional issues into perspective. I'm a much healthier and happier person because of her coaching." Manager, Global Marketing Communications, International Medical Device Company "We would like to especially recognize Kelly for her undying patience and intuitive talents that not only held our management team together throughout the entire process, but was also able to refocus our efforts and build better communications throughout our entire staff. She is a superb talent in her field." General Partner, Retail Company
"Kelly is a delight to have in our company and the employees have taken to her like a trusted friend. They are sharing things with her that they would never share with 'management' and she is dissecting and coaching and presenting, and I can only say we will miss her input terribly if she were to leave. So, in fact, I plan to continue to use [Kelly] in an ongoing program as I feel it is the best investment in my company that I can make." President, International Distribution Company
"I don't want to write a testimonial because I don't want Kelly to become too busy to work with us! But seriously, she has taken the 'teach them to fish' approach with our team so we are steadily increasing our skills. Now we are building on a solid foundation. I highly recommend her." President, Technology Services Firm
"I consider myself fortunate to have had Kelly as my coach. She is a woman who leads by example. Her passion for constant self-improvement and her ability to stay current [...] has been an inspiration to me. Kelly has taught me much about being a successful leader and has encouraged me to exercise those skills." Middle Manager, Digital Media Firm
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