If you tell me, I will listen. If you show me, I will see.
If you let me experience, I will learn. -- Lao Tzu
Our Approach... . . . begins with listening. Our objective is to, first and foremost, understand your vision, which often involves helping you to get clear on what that is. Then we collaborate on building our shared plan for getting from "here" to "there." This may include identifying additional "stakeholders" key to our process, and clarifying strengths to leverage and gaps to address that may be limiting your potential to sustainably deliver meaningful results. Please click here to see a larger image of our recommended approach.
Our Coaching Modalities In service of our geographically diverse client base, we offer the following options. Please see our "VIP Program" page if greater flexibility and customization are desired.
Phone Coaching (generally 7AM to 6PM, Monday through Friday, Pacific Time Zone) This is a great option for those who require maximum flexibility given your own variable work schedule, office locations and/or travel requirements, and if you are usually based in another region or country. This also provides the greatest overall scheduling convenience (easiest to get in), affordability, and lowest carbon footprint.
Video Coaching (generally 7AM to 6PM, Monday through Friday, Pacific; days vary based on Coach location) This is a great option for those who want the best of both worlds--great flexibility and face-to-face interactions. It is also a great option when you are based in another region or country and find it helpful to have at least the occasional "face-to-face" session despite the physical distance. This approach provides good schedule flexibility and minimal carbon footprint.
In-Person Coaching (generally 8AM to 3PM, Monday through Friday, Pacific; days vary based on Coach location) This option usually requires advanced scheduling (or longer wait times) and greater investment depending on the location and timing. However, it can be a preferred modality, at least for the kickoff session and/or for alternating sessions as schedules allow. Options include:
Meet your Coach in the greater Seattle/Bellevue, Washington, USA area, or
Bring your Coach to you: Variable fees and expenses will apply based on location and timing
VIP & Custom Modalities: We also offer customized approaches tailored to your specific program needs. For example, team development, group coaching and/or team offsite and workshop facilitation programs have different requirements. We will collaborate with you to customize a solution that is most effective in meeting your desired outcomes and timing needs.
Click the "Recommended Process" link above for a larger image.
Recommended Steps Although every journey is unique, the following are examples of the steps we may choose to take together:
Our Introductory Call This is typically a 30-45 minute conversation via phone or video call, which can usually be scheduled within two to three weeks. Please visit our Getting Started page for more information or to schedule your call.
Confirm Fit The key to an effective coaching partnership is the environment you co-create with your Coach. Ideally it becomes a "safe space" to confidentially and collaboratively explore the territory ahead for greater clarity, confidence, and acceleration toward your goals. Therefore, it is important that you feel a sense of comfort and confidence that you will be understood, effectively challenged, and supported throughout your journey. Mutual fit is likewise important to your Coach, for we all want to engage with partners with whom we believe we can be successful. There are a variety of specialties and nuances to professional coaching, which we can talk through to ensure we align the best resources for your needs at this time.
Outline Our Coaching Engagement & Confirm Agreement This includes clarifying your desired outcomes, and what approach and cadence will best support your ability to meet them. A variety of payment methods are available. The most common include:
Individual, direct-pay: A Coaching Program rate customized to your desired outcome goals.
Sponsored by your organization: Program Rate, Half-Day, Full-Day and Retainer options available.
Draft Our Coaching Plan This is a collaborative process between you and your coach. If an organization is sponsoring your sessions, an important step will be to identify key "stakeholders" to include in this process to confirm alignment, and the ongoing support you will receive from your "sponsor." For example, objectives may include the desire to prepare you for increased responsibility, which may include assessment instruments, customized 360-degree interviews, an internal mentor, re-framing your one-on-one sessions with your direct manager, or other items requiring the support and engagement of your sponsor/sponsoring organization.
Implement Our Coaching Plan We will begin regular sessions based on our agreed arrangement and foster an active partnership focused on accomplishing your desired outcomes.
Our Milestone Check-Ins This includes regular two-way feedback throughout our sessions to maintain our partnership and to ensure we are tracking to the desired outcomes. If we are working together via a sponsoring organization, this may also include a periodic three-way check-in meeting between you, your Coach and your sponsor to help them support your progress on-site and in real-time.
Our Transition Plan As your progress builds momentum and becomes more self-sustaining, we will wind down our engagement and outline ways for you to sustain your growth long-term. It is not our goal to keep you dependent on coaching. Instead, we collaborate to build your own practices, skills, and related capabilities (and additional support systems as-needed) so the progress realized through our collaboration continues to serve you for years to come.
We Re-Engage When Ready It is not unusual for our clients to return to us time and again as they define "new mountains" to climb. For example, as you are promoted into a new role, acquire a new team, are transferred to a business unit in another country, on-boarding to a new organization, or even spinning off your own business as an entrepreneur. Our greatest sense of meaning comes from your long-term success, so it is a great honor and pleasure to have the opportunity to work with you again and again as you continue on your journey to personal and professional mastery.